Effective Date: 3-08-2023
- Information We Collect:
a. Personal Information: When you create an account, make a purchase, or interact with our Site, we may collect personal information such as your name, email address, phone number, postal address, and payment details.
b. Log Data: Our servers may automatically collect information sent by your device whenever you visit the Site. This log data may include your IP address, browser type, operating system, referring/exiting URLs, pages viewed, and other device-specific information.
c. Order Information: We collect details related to your wholesale orders, including order history, product preferences, and purchase history.
d. Payment Information: To process your wholesale orders, we may collect payment-related information, such as billing addresses, and payment transaction details. However, please note that we do not store your complete payment information on our servers. We use secure third-party payment processors to handle payment transactions securely.
e. Communication Records: We may collect and store records of communication between you and our customer support team, including emails and chat logs.
- How We Use Your Information:
a. Providing Services: To process and fulfil your orders, manage your account, and provide customer support.
b. Improving the Site: To analyze trends, optimize the Site’s performance, and enhance user experience.
c. Marketing: To send you promotional materials, newsletters, and other marketing communications that may be of interest to you. You may opt out of receiving such communications at any time.
d. Legal Compliance: To comply with applicable laws, regulations, and legal requirements.
- Data Sharing and Disclosure:
We may share your personal information with third parties for the following purposes:
a. Service Providers: We may engage third-party service providers to assist us with various aspects of our business, such as payment processing, order fulfilment, and marketing. These providers have access to your personal information but are obligated not to disclose or use it for any other purpose.
b. Business Transfers: If there is a merger, acquisition, or any other change in ownership of Lowestin.com, your personal information may be transferred to the new owners or entities involved.
c. Legal Requirements: We may disclose your information if required by law, court order, or government regulations, or to protect the rights, property, or safety of Lowestin.com or others.
- Your Choices and Rights:
You have certain rights regarding your personal information, including:
a. Access: You may request access to the personal information we hold about you and request a copy of it.
b. Correction: If you believe that the information we hold about you is inaccurate or incomplete, you may request correction or updating of your data.
c. Deletion: You may request the deletion of your personal information under certain circumstances.
d. Opt-out: You can opt out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.
- Data Security:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet or storage system is completely secure, and we cannot guarantee the absolute security of your information.
- Children’s Privacy:
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information.
7. Third-Party Services:
We may use third-party services on our website to enhance functionality or analyze user behaviour. These third-party services may collect data about your interactions with our website, and their use is governed by their respective privacy policies.
8. Links to External Sites:
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.
9. Protection of Certain Personally-Identifying Information:
Lowestin.com discloses potentially personally identifying and personally identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on Lowestin.com’s behalf or to provide services available at Lowestin.com’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using Lowestin.com’s website, you consent to the transfer of such information to them. Lowestin.com will not rent or sell potentially personally identifying and personally identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, Lowestin.com discloses potentially personally identifying and personally identifying information only in response to a subpoena, court order or other governmental requests, or when Lowestin.com believes in good faith that disclosure is reasonably necessary to protect the property or rights of Lowestin.com, third parties or the public at large.
If you are a registered user of https://lowestin.com/ and have supplied your email address, Lowestin.com may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Lowestin.com and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Lowestin.com takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.