We are committed to the quality of our products and want our clients to be happy with their purchases. If you are dissatisfied with your purchase for any reason, we offer the following options for returns and refunds:
1. If the product you received from the merchant is defective or damaged, we will provide you with a full refund or replacement at no additional charge.
2. If you are unsatisfied with the product you received for any other reason, you can apply for a refund within 48 hours of payment to the merchant.
3. We will process your refund as soon as possible, but please allow up to 7 business days for the refund to be processed and credited to your account after receiving the returned goods.
4. We will use the same payment method that you used for the order and you may be charged for such payment. Authority shall not be responsible for delay in payment due to any reason.
5. Custom orders, or orders that have been personalized in any way, are not eligible for refunds.
6. You can deposit refund money in your wallet of Lowestin merchant account for future purchases or withdraw from your wallet anytime.
7. Lowestin merchant’s refund policy may change at any time.
8. By ordering from a merchant on lowestin.com, you agree to our return policy.
9. The customer will be responsible for the cost of returning the product for repayment.
10.Refunds will not be issued for items altered, modified, washed or dry-cleaned by the customer.
11.Refunds will not be issued for items that have been used or worn.
12.If the item was purchased using a discount code or special offer, the refund will be made minus the amount of the discount given.
13.If the item was purchased using a gift card, the refund will be issued in the form of a new gift card.
Thank you for shopping at lowestin.com.If you have any questions or concerns about ordering at Lowestin.com, please do not hesitate to contact us.